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Remote Management Tools Available from EMCS

Thursday, March 26, 2020 | Comments (0)

We know that many of our Installer partners have closed their offices in line with Government guidelines, so thought it pertinent to remind you that we have free secure web services available for your team’s use should they be working remotely and require access to your monitored estate.

The use of these services will also assist with easing traffic into EMCS enabling us to support you more efficiently as we move forward in this situation with what we anticipate is likely to stretch resources: -

SmarTest: Designed for use by Engineers in the field, this service can be accessed via smartphone and allows users to do the following:

  • Put systems on and off test
  • Check activity logs
  • Issue Remote Resets
  • View live CCTV footage
  • Review but not amend Key-holder details
  • Perform remote commands (subject to device in use)

NetPort: Designed for use by those carrying our admin functions, maintaining data records or those responsible for reviewing activity logs, false alarm management and or running reports

  • Put systems on and off test
  • Check activity logs
  • Issue Remote Resets
  • Check and review CCTV Footage
  • Add/amend Key-holders and their availability
  • Add amend passwords
  • Add/amend site telephone numbers
  • Check Pins & event response plans
  • Review Special actions
  • Run reports

Enduser SmarTest: Designed for end-users, this service can be accessed via smartphone and allows users to do the following:

  • Put Fire & CCTV systems on and off test
  • Check activity logs
  • View live CCTV footage
  • Review but not amend Key-holder details

All of these systems are; fully secure as they are accessed via websites akin to online banking services, available 24/7, provide live instantaneous access so all updates are made in real time.

We are able to deliver training remotely via the free online video conferencing facility Zoom for any of these services. If you would like more info or want to get your team set-up please contact our sales department via email: - sales@emcs.co.uk or by telephone on: - 0800 716 179.

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