Who we are

"The truly Independent ARC"

As the only truly independent Alarm Receiving Centre in the country, EMCS have no links whatsoever to an alarm company and are free to provide impartial recommendations on the very best alarm monitoring solution for each individual client.

All of our front and back offices are based in the UK where you can either talk to one of our customer service team to enjoy a more personal touch, or take advantage of our automated response facility. Both are available 24 hours a day, seven days a week. We consider this to be the minimum requirement for a personal Alarm Monitoring Service. In addition, our field advisers will visit you when it’s convenient, either at your own or your client’s business premises.

You’re also more than welcome to come along to our offices, where we will show you around and answer any questions you may have.

Our Alarm Receiving Centre is completely self-contained. All of our facilities are resistant to both physical attack and power failures, and in the extremely unlikely event of a main system failure, we are still able to provide a continuous, uninterrupted back-up service.

EMCS have been awarded NSI Gold for intruder and fire alarm systems, are recognised by the SSAIB and are accredited to ISO9001-2008. We were also one of the first Alarm Receiving Centres to be accredited to BS8418 for CCTV monitoring. In addition, we gained approval for monitoring LPS1020 fire systems in December 2007.